Stock Control and Vendor Liaison

2 weeks ago


Mandan, North Dakota, United States Motion & Control Enterprises Full time
Job Overview

POSITION SUMMARY

The Inventory Management Specialist plays a crucial role in overseeing and sustaining inventory levels at various client sites. This position involves regular communication with clients as well as internal sales teams, both inside and outside the organization. The use of handheld scanning devices is essential for order creation and inventory maintenance. Company vehicles will be utilized for deliveries.

KEY RESPONSIBILITIES

  • Oversee inventory at customer locations; restock and replenish as necessary to uphold established inventory levels.
  • Advise on adjustments to inventory based on consumption patterns.
  • Spot opportunities for introducing new products into the inventory management program.
  • Process customer spot orders as required and relay pertinent information to sales teams.
  • Assist clients with inventory organization and collaborate on setting up appropriate product shipments.
  • Maintain awareness of customer minimum and maximum inventory levels and communicate findings to management.
  • Conduct regular visits to clients according to a predetermined schedule; make urgent visits as required.
  • Address on-site inquiries from clients and suggest enhancements or product improvements.
  • Ensure accurate labeling on product storage bins at client facilities.
  • Keep management and sales teams updated on customer projects, quotes, and significant interactions.
  • Regularly check emails, phone messages, and texts to ensure consistent communication with clients.
  • Engage in sales initiatives and activities, including meetings, promotions, and training sessions.
  • Coordinate with internal departments daily to gather relevant information regarding customer engagements.
  • Verify shipment accuracy by reviewing delivery documentation and adhering to customer delivery protocols; follow up to ensure customer satisfaction.
  • Resolve issues related to incorrect product retrieval, shortages, or delayed shipments.
  • Assist with product assembly for clients when necessary.
  • Maintain a professional appearance to effectively represent the organization.
  • Comply with customer safety regulations and participate in required training sessions.
  • Perform necessary maintenance on company-owned vehicles and adhere to established driving policies.
  • Carry out additional related duties as assigned.

QUALIFICATIONS

  • Technical or mechanical knowledge is essential.
  • Familiarity with fluid connector products and the ability to create hose assemblies and identify appropriate fitting thread types.
  • Understanding of warehouse operations and inventory management.
  • Ability to interpret documents such as purchase orders and shipping manifests.
  • Dedication to delivering exceptional customer service.
  • Strong verbal and written communication skills.
  • Effective time management abilities.
  • Basic computer skills for data entry.
  • Knowledge of Parker-Hannifin products is advantageous.
  • A valid driver's license is required, along with the ability to pass a motor vehicle record check.
  • A minimum of a high school diploma or equivalent, with relevant experience or training preferred.
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