Inventory Management Specialist

2 months ago

Mandan, North Dakota, United States Motion & Control Enterprises Full time
Job Description

Job Summary

Motion & Control Enterprises is seeking a highly skilled Inventory Management Specialist to join our team. As a key member of our operations team, you will be responsible for monitoring and maintaining inventory levels at our customer locations.

Key Responsibilities

  • Inventory Management: Monitor customer site inventory, replenish and stock as needed to maintain defined stocking levels.
  • Inventory Optimization: Recommend changes to customer inventory levels based on usage and identify opportunities to add new products to the VMI program.
  • Customer Communication: Take customer spot orders when needed and relay information to outside and inside sales teams.
  • Inventory Space Management: Assist VMI customers with inventory space/placement and work with them to set up appropriate product shipments.
  • Inventory Reporting: Maintain awareness of customer min/max levels and communicates back to management.
  • Customer Visits: Visit customers based on an established weekly schedule; make emergency visits to customers when needed.
  • Customer Support: Handle customers' on-site inquiries and recommend better applications and/or product improvements.
  • Inventory Accuracy: Maintain correct tagging on product bins in customer facilities.
  • Communication: Keep management and sales personnel informed about customer projects, quotes, and other significant interactions.
  • Process Improvement: Participate in sales programs and activities such as meetings, promotions, sales blitzes, and training.
  • Inventory Coordination: Coordinate with internal departments on a daily basis to gather relevant account information regarding customer visits.
  • Shipping and Receiving: Ensure accuracy of shipments to customers by reviewing proper delivery paperwork and packing slips and abiding by customer delivery procedures; follow-up to confirm customer satisfaction.
  • Process Resolution: Address process issues resulting in incorrect product being pulled, shortages, or late shipments.
  • Customer Support: Assist with hose assemblies for customers when needed.
  • Professionalism: Maintain a professional, neat appearance to represent the Company.
  • Customer Safety: Abide by customer safety rules, regulations, and attend training classes as required.
  • Vehicle Maintenance: Provide required maintenance for company-owned vehicles; follow established driving policies.
  • Additional Responsibilities: Perform other related duties as assigned.

Requirements

  • Technical Knowledge: Mechanical/technical knowledge required.
  • Product Knowledge: An understanding of Fluid Connector products and the ability to make hose assemblies and identify fitting-appropriate thread types.
  • Inventory Control: Knowledge of warehouse processes and inventory control.
  • Communication Skills: Ability to read and interpret documents such as purchase orders, shipping manifests, and packing lists.
  • Customer Service: Commitment to providing exceptional customer service.
  • Communication Skills: Excellent verbal and written communication skills.
  • Time Management: Strong time management skills.
  • Computer Skills: Basic data-entry computer skills.
  • Parker-Hannifin Product Knowledge: Parker-Hannifin product knowledge a plus.
  • Driver's License: Must have valid driver's license and be able to pass an MVR driving check.
  • Education: Minimum of a high school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.

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