Front Desk and Night Audit Professional
2 weeks ago
Key Responsibilities
- Register and assign rooms to guests, ensuring a smooth check-in process
- Confirm phone and online reservations, verifying guest details and preferences
- Respond to guest needs, requests, and complaints in a timely and professional manner
- Collect payment from departing guests, maintaining accurate financial records
- Keep records of occupied rooms and guests, ensuring data accuracy and integrity
- Communicate pertinent guest information to designated departments, facilitating seamless operations
- Run overnight audits and reporting, analyzing data to identify areas for improvement
- Develop and maintain strong relationships with guests, ensuring their needs are met and exceeded
- Previous experience in customer service, front desk service, or related fields
- Ability to build rapport with guests, fostering a positive and welcoming environment
- Strong organizational skills, with attention to detail and accuracy
- Excellent written and verbal communication skills, with the ability to adapt to diverse situations
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Front Desk Associate
3 weeks ago
Buffalo, New York, United States Integral Hospitality Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk/Night Audit professional to join our team at Integral Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing room assignments, and conducting nightly audits to ensure the highest level of guest satisfaction and...
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Front Desk Associate
2 weeks ago
Buffalo, New York, United States Integral Hospitality Full timeJob SummaryIntegral Hospitality is seeking a Front Desk/Night Audit professional to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities: Register and assign rooms to guests in a timely and efficient manner Confirm phone and...
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Front Desk Associate
3 weeks ago
Buffalo, New York, United States Integral Hospitality Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk/Night Audit professional to join our team at Hampton Inn Buffalo - Texas.Key Responsibilities:Process guest arrivals and departures, ensuring seamless check-in and check-out experiencesVerify and confirm room assignments, as well as manage room inventory and occupancyRespond to...
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Front Desk Manager
4 weeks ago
Buffalo, New York, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office in a professional and courteous manner, providing exceptional service to all guests while maximizing room revenue and occupancy.Key ResponsibilitiesRespond to all guest requests, problems, complaints, and/or accidents presented at the Front Desk or through...
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Front Desk Manager
3 weeks ago
Buffalo, New York, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Office, providing exceptional customer service, and maximizing room revenue and occupancy. This role requires a high level of discretion, independent judgment, and leadership skills to motivate and direct the work of Front Desk personnel.ResponsibilitiesRespond to...
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Front Desk Assistant Manager
1 week ago
Buffalo, New York, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy.Management-level associates are expected to...
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Front Desk Associate
2 months ago
Buffalo, New York, United States Dave & Buster Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Desk Staff member to join our team at Dave & Buster's. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting...
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Front Desk Associate
2 weeks ago
Buffalo, New York, United States Motel 6 Riverside Full timeJob SummaryMotel 6 Riverside is seeking a Front Desk Clerk to join our team. As a key member of our Welcome Team, you will be responsible for creating a hospitable guest experience while performing tasks at the front desk.Key ResponsibilitiesExhibit a heart for service with dedication to customer service and teamwork.Deliver a great guest experience with...
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Front Desk Associate
2 months ago
Buffalo, New York, United States Dave & Buster Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Desk Staff member to join our team at Dave & Buster's. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting...
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Front Desk Representative
1 month ago
Buffalo, New York, United States Hyatt Regency Buffalo Full timeJob SummaryAs a Front Desk Agent at Hyatt Regency Buffalo, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesRegister...
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Front Desk Representative
1 month ago
Buffalo, New York, United States Hyatt Regency Buffalo Full timeJob Summary:As a Front Desk Agent at Hyatt Regency Buffalo, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Responsibilities:Guest Registration: Register guests, process...
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Front Desk Representative
4 weeks ago
Buffalo, New York, United States Shaner Hotel Group Full timeJob Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Buffalo Marriott LECOM HARBORCENTER. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.Key...
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Front Desk Representative
4 weeks ago
Buffalo, New York, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Buffalo Marriott LECOM HARBORCENTER. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth and efficient check-in and check-out process.ResponsibilitiesProvide superior...
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Front Desk Representative
1 month ago
Buffalo, New York, United States Shaner Operating Corporation Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Buffalo Marriott LECOM HARBORCENTER. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.Key ResponsibilitiesProcess all...
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Front Desk Representative
1 month ago
Buffalo, New York, United States Shaner Operating Corporation Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Buffalo Marriott LECOM HARBORCENTER. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest complaints, and ensuring a smooth and efficient check-in...
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Front Desk Representative
3 weeks ago
Buffalo, New York, United States Aimbridge Hospitality Full timeFront Desk Agent RoleAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the Hyatt Regency Buffalo. As a key member of our guest service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations at the Front Desk.Key Responsibilities:Greet and welcome guests, providing a warm...
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Night Auditor
3 weeks ago
Buffalo, New York, United States Hyatt Regency Buffalo Full timeJob SummaryThe Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk and night audit processes. This role requires a high level of attention to detail, strong organizational skills, and excellent communication abilities.Responsibilities:Front Desk Operations: Manage the front desk during the...
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Front Desk Representative
1 week ago
Buffalo, New York, United States Shaner Hotel Group Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Buffalo Marriott LECOM HARBORCENTER. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.ResponsibilitiesProvide superior guest...
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Front Desk Supervisor
2 weeks ago
Buffalo, New York, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. As a Front Desk Supervisor, you will be the first point of contact for our guests, handling check-ins, check-outs, and resolving any issues that may arise during their...
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Front Desk Supervisor
4 weeks ago
Buffalo, New York, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in...