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Compliance and Risk Specialist

1 month ago

Raleigh, North Carolina, United States Local Government Federal Credit Union Full time
Overview

Local Government Federal Credit Union is a forward-thinking organization that prioritizes the success and well-being of its employees. We value diversity, integrity, and self-awareness, and we're committed to creating a healthy work environment that fosters individual growth and professional advancement.

About the Position

This role supports the Risk and Compliance Management Department in Credit Union initiatives, focusing on regulatory changes, complaint management, and compliance program development. The ideal candidate will have a strong analytical background and excellent communication skills.

Responsibilities
  • Ensure compliance with federal and state regulations, tracking changes and reform, and maintaining relevant policies and procedures.
  • Assist with the execution of the Risk and Compliance Second Line of Defense compliance monitoring program, evaluating first-line controls and conducting interviews as needed.
  • Properly track exceptions observed in risk systems for issue management.
  • Address staff queries related to the compliance program and conduct training sessions as required.
  • Conduct monthly monitoring, reporting, and adherence to SAFE Act program requirements, assisting with annual renewal and NMLS Registry understanding.
  • Build and maintain a robust Complaint Management program, ensuring timely responses and satisfactory remediation.
  • Serve as the first point of contact for business units regarding deceased accounts, Power of Attorney, and Trust accounts, guiding process and developing training for front-line employees.
  • Partner with business units to investigate ChexSystems credit reporting disputes, working with management to maintain compliance-related policies and procedures.
Requirements
  • A minimum of 4-6 years' experience in branch operations, member relations, and compliance within a financial institution.
  • Excellent analytical ability, research skills, and interpretative expertise in laws and regulations.
  • Well-organized, efficient, detail-oriented, and able to work independently.
  • Able to handle multiple tasks and changing priorities in a fast-paced environment.
  • Ability to work with all levels of management, staff, and members.
  • Knowledge of account management systems and deceased account procedures.
Preferred Qualifications
  • BA/BS degree in Business or a related field.
  • Paralegal experience is a plus.
  • Discretion in handling sensitive and confidential information.
  • NAFCU Certified Compliance Officer or industry equivalent designation, or willingness to obtain within two years of hire.