Restaurant Operations Manager

7 hours ago


Tuba City, Arizona, United States WKS Restaurant Group Full time
Restaurant Manager Job Description

Earn a competitive salary and enjoy a generous bonus plan, full range of health benefits, and amazing 401K with company match.

As a Restaurant Manager with WKS Restaurant Group, you will play a key role in supporting day-to-day operations, increasing sales, meeting profit objectives, and ensuring guest satisfaction.

Key Responsibilities:
  • Develop and implement restaurant operating plans to achieve business growth and guest satisfaction.
  • Work closely with the General Manager to plan schedules, analyze staffing needs, and provide development and training to employees.
  • Exercise discretion in addressing changing demands of the business and ensure all menu items are prepared and served in accordance with Brand Standards.
  • Support the General Manager in maintaining proper inventory levels, ensuring guest satisfaction, and enforcing Brand Standards service requirements.
  • Responsible for maintaining compliance with local, state, and federal laws and regulations, as well as ensuring proper management procedures and practices for the facility and equipment.
  • Embodies, promotes, and teaches Company values and policies at all times in all aspects of restaurant operations, with a strong focus on Safety.
  • Focus on controllable expenses, including labor standards, cash, R & M, food costs, and other operating expenses, and support the General Manager in developing and implementing plans for areas needing improvement.
  • Maintain awareness of local market trends, competitive stance, and opportunities, and work closely with the General Manager to select and implement appropriate local restaurant marketing programs.
  • Create and maintain a positive work environment, ensuring open communications, and administer disciplinary process according to established procedures.
  • Influence supervisors, subordinates, and peers effectively, manage disagreements and conflicts in an open, constructive, and timely manner, and demonstrate strong leadership skills and high level of flexibility.
Hospitality & Guest Service Skills:

All employees are expected to provide customer service that is extraordinary and exceeds the expectations of our guests. Employees are required to follow established policies and guidelines that go beyond simply smiling, greeting, and being nice to guests. Going above and beyond encompasses attitudes, respect, and flexibility. Employees are expected to have a positive can-do attitude, treat others with respect, and easily adjust to changes in the work place.



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