Restaurant Operations Manager

2 days ago


Sun City, Arizona, United States Subway Full time
Job Overview

As a Restaurant Manager at Subway, you will be responsible for overseeing the daily operations of a single restaurant location. This includes managing staff, implementing restaurant policies and procedures, and ensuring compliance with food quality and safety standards.

Key Responsibilities
  • Establish and achieve operating goals and objectives as directed by the President
  • Implement and maintain above-standard operating procedures
  • Monitor and operate the restaurant at or below food and labor budgets
  • Work closely with senior management to meet financial objectives
  • Implement strategies to turn around adverse trends and improve sales
  • Ensure strict adherence to food safety requirements
  • Control inventory levels and maintain high-quality food preparation and portioning controls
  • Communicate and train staff on changes to food prep formulas and new product windows
  • Adhere to banking requirements and cash handling policies
  • Maintain cleanliness standards and project realistic sales figures to prepare weekly schedules
  • Post weekly schedules and adhere to pre-approved labor hours
  • Maintain accurate business records and complete daily, weekly, and period-end paperwork
  • Staff the restaurant and schedule labor to ensure excellent guest service
  • Resolve guest complaints promptly and assess staffing requirements
  • Recruit and hire employees, orientate and train them to Operations Manual and compliance standards
  • Coach staff members, manage performance, and develop staff into future company leaders
  • Manage employee files and records, conduct mandatory staff meetings, and follow established security procedures
  • Maintain safe work conditions and guest environment
Requirements
  • Prior restaurant management experience preferred
  • ANSI-approved Food Protection Manager certification
  • Subway Corporate certification as required
  • Ability to work flexible hours, including nights and weekends as directed
  • Provide own motor vehicle transportation and maintain current motor vehicle insurance coverage
  • Possess a current valid Arizona driver's license
  • Proven effectiveness in leadership and supervisory skills, regular and predictable attendance, and excellent communication skills
  • Ability to handle high-pressure situations and react appropriately with solutions
  • Successful in multitasking, problem-solving, organization, and restaurant budgets
  • Completion of standard company management training and enhanced additional training by the President
  • Advanced computer skills with POS system, Subway Corporate programs, Internet, Chrome, Outlook, etc.


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