Restaurant Operations Manager

16 hours ago

Arizona City, Arizona, United States Mad Greens Full time
{"title": "Restaurant General Manager", "description": "About Us

We're a dynamic and passionate team at Mad Greens, dedicated to serving great food and taking care of people. We're looking for a leader who will uphold our culture and drive store performance.

About You

You thrive in a fast-paced environment and are a natural motivator. You foster teamwork and genuine connection, and seeing team members grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion, and FUN.

The Job

The General Manager is a leader within the company who models exemplary leadership skills necessary to operate high-performing restaurants. This position has overall responsibility for directing daily operations, ensuring compliance with Mad Greens standards in all areas of operations. You'll cultivate a Work at Fun culture and drive internal employee development.

Key Responsibilities
  • Ensure the store is fully staffed with a high-caliber team that is a culture fit and able to assist in executing high training standards.
  • Provide consistent leadership and dedication to manage and lead the staff during business hours.
  • Distribute and train staff on The Cookbook, ensuring it's used as intended in the restaurant.
  • Provide oversight in training BOH procedures with new hourly team members.
  • Provide oversight in training FOH procedures with new hourly team members.
  • Manage all Mad Greens store employees in recruitment, training, and menu knowledge.
  • Conduct performance reviews and hold team members accountable through performance management.
  • Attend business review meetings and hold store meetings to communicate company and area initiatives.
  • Ensure all staff adhere to Mad Greens safety procedures by creating a safety-conscious culture.
  • Manage inventory levels and plan accurately for forecasted sales trends.
  • Ensure cash policies and procedures are followed at all times.
  • Cultivate a culture of providing the highest level of hospitality for guests by building and training a highly passionate and dedicated team.
Requirements
  • Minimum two years as a manager within a restaurant operations environment.
  • Excellent communication and interpersonal skills.
  • Able to perform a variety of duties, often changing from one task to another of a different nature.
  • Ability to work in a fast-paced environment and perform under frequent interruptions and distractions.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Available and able to work all shifts in the restaurant as scheduled to meet the needs of the business.
  • Ability to communicate efficiently to keep all team members informed of business changes and standards.
  • Ability to stand for long periods of time while leading the team and serving guests.
  • Aligned with our core values: Madness Matters, MADocracy, MAD Passion, and MADfetti.

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