Child Support Specialist
1 week ago
We are seeking a highly skilled and detail-oriented Child Support Agent to join our team at Guilford County, NC. As a Child Support Agent, you will play a critical role in establishing paternity, support, and enforcing orders for children in single-parent households.
Key Responsibilities- Investigate and locate absent parents of children through contacts with former employers, the court system, law enforcement agencies, tax records, and the general public.
- Maintain caseloads in the ACTS system.
- Respond to participant questions and concerns.
- Manage reports.
- Interview and negotiate with program participants.
- Prepare and present cases in court.
- Establish paternity and legal support obligations and/or monitor and initiate procedures for enforcing child support payments.
- Contact and confer with the parent, magistrates, attorneys, and other law enforcement agencies to ensure proper paternity for the child.
- Maintain support payment records and overall case compliance through the use of monthly reports and system-generated reminders.
- Perform collections activities by utilizing methods such as telephone contact, mail/email, court action, etc.
- Considerable knowledge of investigative procedures and techniques.
- Ability to analyze, evaluate, and recommend appropriate child support action.
- Ability to communicate effectively with parents of minor dependent children, law enforcement agencies, and judiciary personnel to obtain pertinent information.
- Ability to maintain effective working relationships with other employees and the general public.
- Ability to present information orally or in report form.
- Health insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week.
- Employee Wellness Center (24/7 access) with strength training equipment, cardio machines, and a group exercise room with virtual or in-person coaching from our Wellness Specialist.
- Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free.
- 13 paid holidays, 12 sick days, and 12 vacation days a year.
- Employer contributes 5% into your 401(k) - no match required.
- Enrollment in the State Retirement Plan by contributing 6%.
- Longevity pay beginning at five years of service.
- We provide a $10,000 Life and AD&D benefit to eligible employees.
- Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
- Voluntary Life, AD&D, Short-Term, and Long-Term Disability.
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Child Support Specialist
3 days ago
High Point, North Carolina, United States Guilford County, NC Full timeJob SummaryWe are seeking a highly skilled and dedicated Child Support Agent to join our team at Guilford County, NC. As a Child Support Agent, you will play a critical role in establishing paternity, enforcing child support orders, and ensuring the well-being of children in single-parent households.Key ResponsibilitiesInvestigate and locate absent parents...
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IT Support Specialist
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