Employment Support Specialist

7 days ago

High Point, North Carolina, United States RHA Health Services Full time
Job Summary

We are seeking a highly motivated and organized Employment Support Professional to join our team at RHA Health Services. As an Employment Support Professional, you will play a critical role in assisting adults with intellectual and developmental disabilities, mental health, and/or substance use needs in obtaining employment.

Responsibilities
  • Assist clients in making informed decisions about disclosing their disability to employers, ensuring they have all necessary information available on potential ramifications and promoting their preferences and self-determination.
  • Provide support in various ways, including vocational assessment, job development, training, technical assistance, monitoring safety conditions, transportation, and follow-along support.
  • Establish and maintain good relationships with various individuals and agencies, including area supervisors, referring agencies, VR counselors, parents/guardians, case workers, employers, and others.
  • Receive, review, process, file, and/or submit various documents and reports, including time studies, performance ratings, time sheets, data sheets, production sheets, professional contact sheets, accident reports, client satisfaction surveys, and others.
  • Match job-seeking clients and employers using professional job placement and job development skills.
  • Provide follow-along supports and retention services, including on-site job coaching, to ensure client success and employer satisfaction.
  • Maintain accurate, clinically sound, and up-to-date documentation associated with billing, assessment, treatment, person's progress, clinical team, and other activities.
  • Complete observations of service users in all settings to ensure policies, procedures, and program data are in place and being implemented correctly.
  • Work closely with other clinical/professional staff to maintain communication and provide feedback, standard procedures, and expedite employment plan implementation.
  • Assist clients in obtaining information about benefits and how they are impacted by their employment.
  • Provide education/support to employers as agreed upon with clients.
  • Participate as a member of a supported employment team, engaging clients and assisting them in identifying areas of employment interest.
  • Document results of observations, consultations, and meetings to address client-related issues.
  • Draft responses to and implement changes brought about by Quality Assurance audits and/or other regulatory agencies, maintaining all services in compliance with IPRS regulations without condition level deficiencies.
  • Monitor and ensure the protection of service users' rights on an ongoing basis.
  • Follow MHDDSAS regulations and guidelines for supported employment.
  • Assist in conducting screening and assessment procedures with individuals.
  • Train, oversee, and direct the activities of individuals while performing job duties.
  • Work as a liaison between the employer and employee to ensure needs are met.
Requirements
  • Prefer a Bachelor's Degree in a human services field from an accredited college or university and at least 1 year of experience working with intellectually developmentally disabled persons, mental health, substance abuse, or a Minimum of 2 years' experience in recruiting and job placement, or an equivalent combination of education and experience.
  • Applicant must be able to pass a pre-employment drug-screening exam and possess a valid Driver's License.
  • Education, Licensure, and Experience required for the position include: Bachelor's degree preferred. Minimum of 2 years' experience in recruiting and job placement.
Benefits
  • Payactiv: early access to the money you've earned from hours you've already worked, before payday.
  • Employee perks and discount program: to help you save money.
  • Paid Time Off (full-time employees only).
  • Health/Insurance (full-time employees only).
  • 401(k) retirement savings program.
  • Wellbeing Programs: Physical, Emotional, and Financial.
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
  • Training: Free CPR, first aid, and job-specific training opportunities.

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