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Customer Service Representative

2 months ago

Canton, Ohio, United States Alex Wakefield - State Farm Agent Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and helping them achieve their insurance and financial goals.

Key Responsibilities

  • Establish and maintain strong relationships with customers through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues.
  • Use a customer-focused approach to educate customers about insurance options and help them make informed decisions.

Requirements

  • Excellent communication and interpersonal skills.
  • Self-motivated and proactive in problem-solving.
  • Dedicated to providing exceptional customer service.
  • Ability to work in a team environment and effectively relate to customers.
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).

About Our Agency

We are an established and growth-oriented agency with a team of highly motivated individuals. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are committed to providing exceptional service and building long-term relationships with our customers.