Customer Service Representative

1 week ago


Canton, Ohio, United States AWP Safety Full time
Job Description

As a Customer Service Representative at AWP Safety, you will play a critical role in delivering exceptional service to our customers. Your primary responsibility will be to provide timely and accurate assistance to our customers, ensuring their needs are met and exceeded.

  • Process high volumes of customer inquiries and resolve issues in a professional and courteous manner.
  • Enter accurate and timely data into our systems, ensuring seamless communication with our customers.
  • Collaborate with cross-functional teams to achieve departmental and organizational goals.
  • Provide exceptional customer service, ensuring a positive experience for our customers.
  • Act as a resource for other functions within AWP Safety, providing support and guidance as needed.
Qualifications
  • High school diploma or equivalent required.
  • Call center/customer service experience preferred.
  • Strong customer service skills, with a focus on accuracy and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment, with a focus on meeting deadlines and achieving goals.
Additional Information
  • A high-achieving, gregarious, and well-respected team.
  • Benefits-eligible, with a comprehensive package including medical, dental, and vision coverage.
  • 401(k) with company match, and paid time off and holidays.


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