Hotel Operations Manager

4 weeks ago


Hayward California, United States Holiday Inn Express Hayward Full time
Hotel Operations Manager Job Summary

The Hotel Operations Manager is a key member of our hotel management team, responsible for overseeing the day-to-day operations of our Holiday Inn Express Hayward property. This role requires a strong leader who can motivate and guide our team to deliver exceptional guest experiences and drive business results.

Key Responsibilities:
  • Lead and manage the hotel operations team to ensure seamless delivery of services and high-quality guest experiences.
  • Develop and implement operational strategies to drive revenue growth, improve efficiency, and enhance guest satisfaction.
  • Collaborate with department heads to ensure effective communication, coordination, and problem-solving.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • At least 6 years of progressive experience in hotel operations or a related field.
  • Proven track record of success in leading high-performing teams and driving business results.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer:
  • A competitive salary range of $80,000 - $90,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) retirement plan.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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