Sales Growth Specialist

5 days ago


Providence, Rhode Island, United States Cengage Group Full time
Cengage Group Sales Specialist - New Business, Northern Cali/West Coast (Hybrid)

We are seeking a highly motivated and experienced Sales Specialist to join our team at Cengage Group. As a Sales Specialist, you will play a critical role in driving innovation and helping students around the world discover the power and joy of learning.

About the Role

The Sales Growth Specialist will partner with Account Executives to provide pre-sale support for digital product sales, with a central focus on driving large digital adoptions for new customers. This includes presenting solutions and demonstrating digital products to customers in-person and virtually, building plans to deliver and support digital products, and building strong relationships with customers and stakeholders.

Key Responsibilities
  • Build strategies to identify and win takeaway opportunities for large digital adoptions.
  • Build pre-sales presentations to highlight and position products and support.
  • Consult with customers and Account Executives developing and delivering presentations and digital demonstrations.
  • Consult on implementation planning, training, and support needs and coordinate with Customer Success team to deliver the plan.
  • Design usage growth strategies and coordinate with Customer Success organization to track usage.
  • Share customer feedback with internal stakeholders to support continuous improvement efforts.
  • Build relationships with key Department Chairs and Deans finding opportunities to win business at scale.
  • Build and leverage relationships with IT administrators/key contacts.
  • Identify and leverage advocates from existing large digital adoptions that can co-sponsor presentations, provide peer to peer support, etc. to help identify/win takeaway opportunities.
Requirements

To be successful in this role, you will need:

  • Minimum of 5 years of experience of successful direct sales, marketing, or editorial and product experience with a bachelor's degree; or minimum of 8 years of experience in a similar role without a bachelor's degree; experience in Higher Education sales or highly distributed decision-making model highly desired.
  • Demonstrated understanding of technology and experience with digital products.
  • Experience in the use and implementation of digital learning products and familiarity with Learning Management Systems (LMS) and other instructional technology highly desired.
  • Effective oral and written communication skills including ability to communicate clearly and effectively in virtual and in-person settings.
  • Ability to deliver presentations and product demonstrations effectively to build understanding and interest from our customers.
  • Evidence of strong customer orientation and ability to build effective customer relationships.
  • Ability to work effectively in a group, problem-solve, and partner collaboratively to reach decisions.
  • Ability to be on campus at least 50% including local and overnight travel as required for customer meetings and sales team meetings.
What We Offer

Cengage Group is committed to providing a competitive compensation package, including a base salary of $67,000.00 - $107,200.00 USD, and a significant incentive compensation program beyond this base pay range. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Cengage Group is an equal opportunity employer and welcomes applications from diverse candidates. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.



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