Food Service Operations Director
4 days ago
The Restaurant Manager at Bostonia Public House will oversee the day-to-day operations, ensuring a high level of service and maintaining exceptional hospitality standards. This role involves leading a team, driving revenue, and optimizing operational efficiency.
Estimated Salary: $65,000 - $85,000 per year.
Responsibilities:- Leadership and Team Management:
- Recruit, train, and supervise a team of dedicated service staff.
- Foster a positive and collaborative work environment, promoting teamwork and continuous improvement.
- Set performance expectations and provide regular feedback to ensure a high level of service.
- Operations Management:
- Oversee day-to-day restaurant operations, including opening and closing procedures, scheduling, and inventory management.
- Implement and enforce company policies and procedures to maintain consistency and excellence.
- Monitor and manage overall restaurant cleanliness, ensuring compliance with health and safety standards.
- Guest Experience:
- Uphold the brand's commitment to exceptional hospitality by ensuring guests receive outstanding service.
- Address guest feedback and resolve issues promptly to ensure guest satisfaction.
- Implement strategies to enhance the overall guest experience.
- Financial Management:
- Work closely with the executive team to set and achieve revenue and profitability goals.
- Monitor and control operational costs, including food, beverage, and labor expenses.
- Work with the management team to implement effective strategies to drive sales.
- Communication and Collaboration:
- Communicate effectively with both front-of-house and back-of-house teams to ensure seamless coordination.
- Collaborate with vendors and suppliers to maintain quality standards and optimize costs.
- Proven experience as a Restaurant Manager in a high-volume, fast-paced environment.
- Strong leadership and interpersonal skills with the ability to motivate and develop a diverse team.
- Exceptional organizational and multitasking abilities.
- In-depth knowledge of restaurant operations, including food and beverage trends.
- Excellent communication and problem-solving skills.
- Familiarity with POS systems and other restaurant management software.
- Availability to work evenings, weekends, and holidays as needed.
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