Director of Quick Service Operations

3 days ago


Boston, Massachusetts, United States Eataly North America Full time

Eataly North America is seeking a highly motivated and experienced Director of Quick Service Operations to lead the QSR team at our locations.

The estimated salary for this role is $85,000 - $110,000 per year, depending on location and experience.

Job Description

As Director of Quick Service Operations, you will be responsible for directing store QSR operations to maximize profitability while maintaining company standards for quality and guest experience.

  • Directs store QSR operations to ensure seamless execution of daily tasks and activities.
  • Buil's and leads a high-performing team: sources and hires, trains, motivates, evaluates, develops, and retains talent.
  • Oversees day-to-day operations, optimizing schedules and deploying the team to minimize labor costs and maximize sales.
  • Ensures the team offers consistent, high-level service to all guests.

This role reports directly to the Director of Store Operations and functionally to the Director of QSR Operations. Directly overseeing QSR Assistant General Managers, QSR Service Leads, hourly Sales Associates, and Baristas.



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