Restaurant Operations Director

8 hours ago


Boston, Massachusetts, United States Aramark Full time

Job Title: Restaurant Operations Director

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About the Role:

">This is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. The successful candidate will oversee and manage dining operations where customers order prepared foods from a menu.">

Key Responsibilities:

">Leadership: Use Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations.">

Client Relationship:

">Identify client needs and communicate operational progress. Ensure clients receive exceptional service and value.">

Financial Performance:

">Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.">

Productivity:

">Bring value through efficient operations, appropriate cost controls, and profit management. Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives. Ensure entire team is trained and able to implement. Supervise team regarding production, quality and control.">

Compliance:

">Maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.">

Additional Responsibilities:

">Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director. Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer.">

Requirements:

">At least 1 year of experience in a management role. Strong interpersonal skills. Ability to maintain effective client and customer rapport for mutually beneficial business relationships. Ability to demonstrate excellent customer service using Aramark's standard service model. Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.">

Estimated Salary: $60,000 - $80,000 per annum

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About Us:

">Aramark is a leading provider of food, facilities and uniform services to education, healthcare, business and industry, sports, leisure and correctional institutions. Our purpose is to create a better world by making meaningful contributions to people's lives. We are committed to being accountable and transparent in our business practices and to continually improving our services.

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