Medical Coordination Specialist

2 months ago

Riverside, California, United States Illumination Foundation Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Coordination Specialist to join our team at Illumination Foundation. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support services.

Key Responsibilities
  • Client Care:
    • Conduct thorough initial intakes to ensure proper client discharge from hospital with all necessary needs for continued care and document all findings.
    • Assess medical and mental health status of clients upon arrival by conducting head-to-toe assessments, checking vital signs, determining insurance status, making follow-up appointments with clients' doctors, and picking up/filling prescriptions as needed.
    • Conduct morning, afternoon, and evening checks for all assigned clients to observe well-being, ensuring no change in medical conditions since hospital discharge.
    • Link clients to medical services when necessary (insurance, PCP, specialists, referrals).
    • Coordinate home health visits (if needed) and follow-up MD appointments.
    • Promote health literacy by providing patient education on clients' illnesses, medications, preventative measures, treatment management, and overall general health with supervision of Medical Coordinator.
    • Exit clients by providing an Exit Report that includes a list of current medications, future MD appointments, insurance information, and other applicable medical information.
    • Arrange transportation for clients to and from medical appointments if needed to advocate for client needs.
    • Report emergency situations to Supervisor/Manager and document incident.
  • Administrative/Record Keeping:
    • Enter client information and case notes into KIPU and other documentation systems.
    • Complete and update Medication, Vitals, and/or Diabetic logs.
    • Perform administrative tasks such as answering phones and filing paperwork.
    • Maintain proper inventory of medical supplies and medications.
  • Compliance/Safety:
    • Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
    • Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.
    • Provide care utilizing infection control measures that protect both staff and clients according to OSHA standards.
    • Conduct medication reconciliation and ensure proper disposal and pickup of bio-medical/pharmaceutical waste.
    • Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage room.
    • Ensure medical equipment remains in operating condition.
    Requirements
    • Associate degree in a medical field.
    • 2+ years of working in the healthcare field.
    • Strong verbal and written skills.
    • Superior customer service skills.
    • High level of professionalism.
    Benefits
    • Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan.
    • Dental and Vision Insurance.
    • Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation.
    • Employee Assistance Program.
    • Professional Development Reimbursement.
    • 401K with Company Matching.
    • 10 days vacation PTO/year.
    • 6 days sick PTO/year.
    • 10 days holiday PTO/year.
    • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.

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