Medical Coordination Assistant
1 month ago
The Medical Coordination Assistant plays a vital role in ensuring the seamless transition of homeless clients from hospitals to our Recuperative Care Centers. This position requires a high level of professionalism, strong communication skills, and a passion for delivering exceptional patient care.
Key Responsibilities- Conduct thorough intakes to ensure clients receive proper discharge from hospitals, documenting all findings and needs for continued care.
- Assess clients' medical and mental health status upon arrival, checking vitals, determining insurance status, and scheduling follow-up appointments with their doctors.
- Link clients to medical services, including insurance, primary care physicians, specialists, and referrals, as needed.
- Coordinate home health visits and follow-up medical appointments, promoting health literacy through patient education.
- Exit clients by providing a comprehensive report, including current medications, future appointments, insurance information, and other relevant medical details.
- Arrange transportation for clients to and from medical appointments, advocating for their needs and well-being.
- Report emergency situations to supervisors, documenting incidents and seeking proper care for medical complications.
- Enter client information and case notes into KIPU and other documentation systems.
- Complete and update medication, vital signs, and diabetic logs.
- Perform administrative tasks, such as answering phones and filing paperwork.
- Maintain accurate inventory of medical supplies and medications.
- Maintain confidentiality in accordance with HIPAA guidelines and DHS standards.
- Provide clients with necessary compliance forms upon admission to ensure program rules are followed.
- Adhere to infection control measures, protecting both staff and clients according to OSHA standards.
- Conduct medication reconciliation and ensure proper disposal and pickup of bio-medical/pharmaceutical waste.
- Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage room.
- Current and non-restricted Medical Assistant (MA) Certificate or Emergency Medical Technician (EMT) license.
- Basic computer skills, including email and data summarization in spreadsheets.
- Strong verbal and written communication skills.
- Superior customer service skills.
- High level of professionalism.
- Bilingual in English and Spanish.
- 2+ years of experience in the healthcare field.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
- Valid CA Driver's License.
- Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan.
- Dental and Vision Insurance.
- Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation.
- Employee Assistance Program.
- Professional Development Reimbursement.
- 401K with Company Matching.
- 10 days vacation PTO/year.
- 6 days sick PTO/year.
- 10 days holiday PTO/year.
- Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.
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