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Collections Specialist
1 month ago
At Info Way Solutions, we are seeking a highly skilled Collections Specialist to join our team. As a key member of our revenue cycle management team, you will play a critical role in ensuring the smooth operation of our Service business.
Job Summary:We are looking for a detail-oriented and organized Collections Specialist to join our team. In this role, you will be responsible for ensuring accuracy and timeliness of case/work order closure, invoices, and cost assignment to customer contracts where appropriate.
Key Responsibilities:- Manage and resolve customer inquiries and issues in a timely and professional manner
- Process and verify customer payments and invoices
- Collaborate with internal teams to ensure seamless communication and resolution of customer issues
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction
- Stay up-to-date with industry trends and best practices in revenue cycle management
- High school diploma or GED equivalent (required), Bachelor's degree (a plus)
- Minimum of 1 year of reimbursement services, insurance/medical billing, collections and/or Accounts Receivable in medical billing experience
- Revenue cycle management experience with insurance companies (a plus)
- Strong knowledge of Microsoft Word, Excel and e-mailing systems
- Strong verbal communication with internal/external partners
- Independent Diagnostic Testing Facility CMS1500 professional billing experience (a plus)
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for revenue cycle management, we encourage you to apply for this exciting opportunity.
Please note that US work authorization is a precondition of employment, and the company will not consider candidates who require sponsorship for a work-authorized visa. Additionally, this Hybrid position is not 100% remote, and you will be expected to work 3 days in the office and 2 days working from home.
