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Customer Service Representative

2 months ago

West Jordan, Utah, United States First Utah Bank Full time

**Job Summary:**

We are seeking a highly skilled and customer-focused Banking Professional to join our team at First Utah Bank. As a Customer Service Representative - Teller, you will be responsible for providing exceptional service to our customers, building professional relationships, and suggesting bank products to meet their needs.

**Key Responsibilities:**

  • Process transactions accurately and promptly
  • Maintain cash drawer within assigned limits
  • Balance cash drawer
  • Provide exceptional service that earns long-term loyalty of our customers
  • Build professional relationships with customers through the accurate processing of transactions
  • Recognize customers' needs and suggest bank products to meet those needs
  • Maintain a thorough knowledge of all bank products, services, policies, and regulations
  • Prepare documents completely and accurately
  • Quickly respond to internal inquiries
  • Maintain an organized, well-stocked work area
  • Seek out opportunities to sell and cross-sell products and services
  • Enthusiastically participate in and support sales meetings and campaigns
  • Perform all other duties as assigned

**Requirements:**

  • High School Diploma
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong knowledge of banking products and services

**Benefits:**

Our comprehensive benefit package includes medical, dental, and vision insurance, 401(k), 10 paid holidays, PTO, and sick leave, company-paid disability, tuition reimbursement, employee events, and more.