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Automotive Service Consultant

2 months ago

Hillsboro, United States Royal Moore Auto Center Full time

Royal Moore Auto Center is a reputable automotive dealership dedicated to providing outstanding service to our clientele.
We are in search of a skilled and customer-focused Automotive Service Consultant to enhance our team.
If you possess a passion for vehicles, exceptional communication abilities, and a commitment to assisting customers with their service requirements, we encourage you to consider this opportunity.

Key Responsibilities:

As an Automotive Service Consultant, you will serve as the liaison between our clients and our proficient technicians.
Your duties will encompass:

Welcoming customers and attentively addressing their service inquiries and concerns.

Performing comprehensive vehicle assessments and accurately documenting any issues.

Conveying suggested services, repairs, and estimated costs to clients.

Guiding customers in making informed choices regarding their vehicle maintenance and repair necessities.

Scheduling service appointments and ensuring prompt completion of tasks.

Delivering exceptional customer care by keeping clients updated throughout the service journey.

Managing customer inquiries, complaints, and requests with professionalism and efficiency.

Qualifications:

To thrive in this position, candidates should possess the following qualifications:

A valid driver's license.

Prior experience as a Service Consultant in an automotive dealership is preferred.

Strong customer service and interpersonal skills.

Excellent communication and active listening capabilities.

Ability to articulate technical information to customers in a clear and comprehensible manner.

Capacity to function in a fast-paced environment and prioritize tasks effectively.

Familiarity with automotive systems and maintenance procedures is advantageous.

Strong problem-solving skills and attention to detail.

Benefits:

We provide a competitive salary commensurate with your experience and expertise as an Automotive Service Consultant.
Being part of the Royal Moore Auto Center team means engaging in a supportive and collaborative work environment.

Our benefits package includes:

Health, dental, and vision insurance.

Retirement savings plan with company match.

Continuous training and development opportunities.

Employee discounts on vehicle purchases and services.