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Territory Sales Manager

2 months ago

Los Angeles, California, United States ThinkTank LLC Full time
Job Overview

Position: Contract, Performance-Based - Commission Only

Company Overview: ThinkTank LLC is a forward-thinking organization committed to delivering cutting-edge marketing and sales solutions across diverse sectors, including dental, tax, healthcare, broadband, telecommunications, and Lifeline programs. We are in search of a driven and skilled Regional Relationship Manager to spearhead sales initiatives within the designated territory.

Role Summary: The Regional Relationship Manager (RRM) plays a crucial role in overseeing sales agencies and their respective agents within the assigned region. The RRM's key responsibilities encompass recruiting new sales agencies and agents, enhancing sales performance, and providing extensive training and support to ensure the success of each agency and agent. This role offers a commission-based compensation structure with unlimited earning potential through performance incentives.

Key Responsibilities:

  1. Agency Recruitment:
    • Proactively identify and onboard new sales agencies within the territory.
    • Formulate and execute strategies to attract high-performing agencies.
  2. Agent Recruitment:
    • Recruit and nurture new sales agents to ensure full staffing of agencies.
    • Collaborate with agency leaders to pinpoint and hire top talent.
  3. Partnership Development: Establish and cultivate partnerships with retail and non-profit organizations for local agents.
  4. Sales Performance:
    • Drive sales performance across all agencies and agents to achieve and surpass sales objectives.
    • Design and implement sales strategies to optimize revenue and market presence.
  5. Training and Support:
    • Deliver comprehensive training and support to each agency and agent to ensure their success.
    • Conduct regular training sessions focused on sales techniques, product knowledge, and customer engagement.
  6. Program Development: Open to creating new programs in collaboration with program partners.

Program-Specific Duties:

  1. Dental Programs:
    • Lead Generation: Ensure agencies effectively target businesses offering PPO dental insurance.
    • Relationship Management: Assist agencies in fostering relationships with HR departments and decision-makers.
    • Product Demonstration: Oversee agencies in presenting and demonstrating the benefits of dental partnerships.
    • Follow-Up: Ensure agencies maintain consistent communication with prospects to close sales.
    • Enrollment Oversight: Supervise agencies to facilitate smooth enrollment processes.
    • Sales Reporting: Monitor and report on sales activities and outcomes from agencies.
  2. Tax Programs:
    • Outreach: Ensure agencies target 1099 workers effectively.
    • Education: Guide agencies in educating prospects about tax program benefits.
    • Consultation: Assist agencies in conducting consultations to assess eligibility.
    • Documentation Support: Ensure agencies help clients gather necessary documentation.
    • Follow-Up: Monitor agencies to provide ongoing support for client satisfaction.
    • Enrollment Reporting: Track and report on enrollment activities.
  3. Healthcare Programs:
    • Target Identification: Ensure agencies identify eligible businesses and individuals.
    • Presentations: Oversee agencies in conducting informative presentations.
    • Enrollment Assistance: Guide agencies in assisting participants through enrollment.
    • Ongoing Communication: Ensure agencies maintain contact with enrolled participants.
    • Compliance Monitoring: Ensure enrollments adhere to program guidelines.
    • Reporting: Track and report on enrollment activities.
  4. Broadband and Media Programs:
    • Market Research: Ensure agencies identify potential customers.
    • Product Knowledge: Oversee agencies in understanding broadband and media services.
    • Sales Closure: Monitor agencies to ensure effective sales to qualifying customers.
    • Post-Sale Support: Ensure agencies provide customer support post-sale.
    • Sales Reporting: Track and report on sales activities.
  5. Telecom and Lifeline Programs:
    • Eligibility Verification: Ensure agencies verify individual eligibility.
    • Community Outreach: Oversee agencies in educating communities about programs.
    • Enrollment Assistance: Guide agencies in assisting individuals with enrollment.
    • Documentation Management: Ensure agencies manage required documentation.
    • Follow-Up: Monitor agencies for ongoing support.
    • Reporting: Track and report on enrollment activities.

Additional Duties:

  • Operations Management: Oversee daily inventory scanning and organization.
  • Inventory Redistribution: Manage inventory redistribution to meet operational needs.
  • Station Management: Act as the key holder for inventory stations.
  • Insurance Knowledge: Maintain knowledge of inventory insurance policies.
  • Collaboration: Work closely with management to align inventory strategies.
  • Innovation: Contribute ideas to enhance inventory processes.
  • Reporting: Prepare and submit inventory reports.
  • Outreach: Conduct outreach to maintain partner communication.
  • Audits: Manage inventory audits for compliance.
  • Warehouse Operations: Oversee warehouse efficiency and safety.
  • Shipping Management: Ensure efficient shipping processes.
  • Cost Monitoring: Control shipping costs effectively.
  • Partner Coordination: Coordinate logistics with partners.
  • Collections Management: Manage inventory and debt collections.
  • Emergency Handling: Address emergency inventory shipments.
  • Stock Management: Ensure offices are stocked adequately.
  • Agent Badging: Manage agent badging processes.
  • Materials Management: Oversee management of materials and collateral.
  • Training: Train partners in inventory management systems.
  • Troubleshooting: Provide support for inventory issues.
  • Cross-Training: Engage in cross-training with inventory management.
  • Score Training: Train on improving inventory scores.
  • Account Management: Manage prepaid inventory accounts.
  • RMA Management: Oversee RMA collections.
  • Device Management: Handle damaged device resolutions.
  • Redistribution Management: Manage device redistribution.
  • Field Training: Assist in field training and audits.
  • Sales Growth: Focus on driving sales growth and onboarding.
  • Incentivized Sales: Drive sales on various campaigns.

Qualifications:

  • Some coursework towards an Associate's or Bachelor's degree in a relevant field, or equivalent experience.
  • Demonstrated experience in sales management and growth, preferably in a regional setting.
  • Strong leadership and team-building capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to develop effective sales strategies.
  • Proficient in CRM software and sales tools.
  • Willingness to travel as needed within the territory.

Compensation:

  • Performance-based compensation structure - Commission only.
  • High earning potential with bonus incentives and no cap on earnings.