Director, Field Training US Market Access Specialist

3 days ago

Mettawa Illinois, United States AbbVie Full time
About the Role

This position is accountable for enhancing the proficiency and effectiveness of Market Access (Max) Account Executives and other field personnel by providing ongoing learning and educational programming. The Director will lead a team with the authority to revise and implement new training programs that are required to drive business growth, while ensuring alignment with the company's strategic vision.

Key Responsibilities
  • Lead the strategic vision for MAx on-boarding programs for new hires and develop, implement, and maintain processes to streamline onboarding for the channel teams for Products, Marketplace knowledge, and required Skills/Competencies.
  • Provide short- and long-term strategic vision by assessing Market Access gaps and the changing healthcare dynamics, and proactively identify solutions to present to Business Partners.
  • Ensure specific curriculum/learner journeys are available within the Learning Management System (LMS) according to various learners' profiles, taking into consideration their background and experience.
  • Work with other Learning & Development personnel and Business Transformation Services to build and maintain the desired platform functionality requirements for the US MAx Organization.
  • Provide project management support for major programs such as: NSM, ACCELERATE, ELEVATE, etc. Specifically assist with the development of project plans/timelines, monitor progress vs. plan, and apply project management principles to optimize efficiencies.
  • Build and maintain strong working relationships within the department and stakeholders.
  • Develop and deliver appropriate and impactful account and sales force training, being accountable for all aspects of Market Access training.
  • Lead a team by developing current personnel for future roles, ensuring success in current position, and manage organizational changes and structure as the position and market dictate.
  • Accountable for all aspects of training specific audiences on selling skills, disease state knowledge, product knowledge (working in partnership with brand field trainers), knowledge of sales policies and procedures (including compliance-related policies), managed healthcare and public policy, and key operating systems.

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