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Business Operations Manager

1 month ago

Milton, Massachusetts, United States LABOURE COLLEGE OF HEALTHCARE INC Full time
Job Summary

LABOURE COLLEGE OF HEALTHCARE INC is seeking a highly skilled Business Operations Manager to oversee the day-to-day administrative and financial operations of the business office. The ideal candidate will have a strong background in accounting, financial management, and compliance.

Key Responsibilities
  • Maintain accurate financial records, including accounts payable, accounts receivable, and general ledger maintenance.
  • Oversee student billing, including tuition, fees, and other charges, ensuring timely and accurate invoicing.
  • Work with the financial aid office and Assistant Bursar to coordinate and process student payments, scholarships, and loan disbursements.
  • Prepare regular financial reports for management, identifying trends, discrepancies, and areas for improvement.
  • Ensure all financial transactions comply with institutional policies and external regulatory requirements, including state and federal laws.
  • Manage the preparation, filing, and management of institutional 1099 and 1098T forms in compliance with federal and state regulations, particularly those affecting higher education institutions.
  • Prepare for and assist with financial audits, accreditation reviews, and regulatory reporting.
  • Liaise with accreditation bodies and ensure documentation is up to date and accurate.
  • Provide guidance and support to students regarding their accounts, billing issues, and payment plans.
  • Address student inquiries promptly and professionally, offering solutions to payment-related concerns.
  • Develop and enforce policies related to student financial obligations, including tuition deadlines and refund policies.
  • Manage relationships with external vendors, ensuring timely payment for goods and services.
  • Act as a liaison between the college and external vendors, contractors, and service providers.
  • Identify and implement improvements in business office procedures to increase efficiency and accuracy.
  • Ensure the integration of financial software and technologies, training staff as needed.
  • Supervise business office staff and support personnel.
  • Provide training, support, and performance evaluations for team members.
  • Foster a collaborative and productive work environment.
  • Maintain strong relationships with faculty, staff, and students to address concerns and improve operational processes.
Requirements
  • Bachelor's degree in business administration, Accounting, or Finance or eight years of relevant experience.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • High proficiency in accounting software, payroll systems, and office productivity tools (e.g., MS Office, ERP systems).
  • Attention to detail, with strong organizational and time management skills.
  • Problem-solving ability and the capacity to work under pressure.
  • Strong understanding of accounting principles, financial reporting, and payroll systems.
  • Familiarity with student billing systems and financial aid processes.
  • Knowledge of federal and state compliance regulations regarding fiscal management in educational institutions.