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Unlock Your Potential as a Sr. Solution Consultant

2 months ago

Miami, Florida, United States ServiceNow Full time
Job Description

**About the Role**

As a Sr. Solution Consultant at ServiceNow, you will play a critical role in driving business outcomes and customer success. You will work closely with our sales team to develop and position product-specific solutions during sales cycles, achieving quarterly and annual sales goals for an assigned territory.

**Key Responsibilities**

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
  • Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management about product enhancements that can address customer needs and guide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows

**Requirements**

  • 5+ years of pre-sales solution consulting or sales engineering experience
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
  • Willingness to travel