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Customer Service Lead

2 months ago

North Little Rock, Arkansas, United States Circle K Full time
Lead Customer Service Representative

Circle K is seeking a skilled and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.

Key Responsibilities:
  • Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner
  • Assist in the training and development of new Customer Service Representatives
  • Perform shift supervision, ensuring a smooth and efficient operation of the store
  • Complete all store merchandise build-to's, ensuring accurate and timely inventory management
  • Receive and verify vendor deliveries, ensuring accurate and timely receipt of merchandise

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you have a strong work ethic, excellent communication skills, and a commitment to excellence, we encourage you to apply for this exciting opportunity.