Customer Service Representative

4 weeks ago


Little Rock, Arkansas, United States Zips Car Wash Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a positive and enjoyable experience for all guests.

Key Responsibilities
  • Welcome and engage with customers in a warm and friendly manner
  • Engage customers while selling and promoting our Unlimited Wash Club
  • Safely and efficiently load every vehicle with clear hand signals and a smile
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
  • Maintain all aspects of the site to ensure it runs beautifully
  • Keyholder responsibilities: Perform opening and closing the site for service
Requirements
  • 18 years of age or older
  • Positive attitude
  • Preferred: Previous car wash industry experience
  • Preferred: Previous leadership experience
  • Ability to work flexible hours including weekends and holidays

We offer a competitive hourly pay rate, commission and incentives, daily pay, flexible scheduling, tuition reimbursement, and free car washes. If you are enthusiastic about helping others and taking the lead, we encourage you to apply for this exciting opportunity.



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