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Bilingual Customer Service Representative

2 months ago

Lubbock, Texas, United States Allstate Full time
Job Description

National General, a part of the Allstate Corporation, is seeking a motivated individual to join our team as a Bilingual Customer Service Representative. As a key member of our sales and customer support team, you will have the opportunity to obtain industry experience while preparing to become a Licensed Insurance Sales Agent.

Responsibilities
  • Assist customers with their insurance needs and provide exceptional customer service
  • Complete marketing activities and help with office functions under the guidance of an Agent or Lead Sales Agent
  • Once licensed, responsible for the profitable growth and attainment of business goals by marketing and servicing Direct Auto products
  • Monitor key competitors in the local market area and suggest initiatives to improve Direct Auto's position
  • Responsible for sales administration and reporting activities
Requirements
  • High school diploma or GED
  • Demonstrated ability to provide excellent customer service and develop customer relationships
  • Experience or strong willingness to develop key relationships and market products within community organizations and the local business community
  • Strong computer skills and working knowledge of MS Office applications
  • Highly motivated to market and sell in a multi-product environment
  • Ability to acquire Property/Casualty license as part of our training program within 90 days of hire
What We Offer
  • Competitive compensation based on experience and qualifications
  • Paid classroom and hands-on training to become a Licensed Insurance Sales Agent
  • Opportunity to work in a performance-driven environment where you're recognized and rewarded for your results
  • Comprehensive benefits package

National General is an Equal Opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment where everyone can thrive.