Customer Service Representative
3 weeks ago
Are you a people person? Do you love helping others? U-Haul is seeking a friendly, motivated Customer Service Representative to join our team. As a Customer Service Representative, you will work as part of a supportive team to provide exceptional service to our customers. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment on the lot, answering questions and educating customers regarding products and services, and preparing rental invoices and accepting equipment returned from rental. Additionally, you will participate in ongoing continuous U-Haul education through U-Haul University.
Requirements
To be successful in this role, you will need a valid driver's license and the ability to maintain a good driving record. You will also need a high school diploma or equivalent.
Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Offers
U-Haul offers a range of benefits to our employees, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, and Dave Ramsey's SmartDollar program.
Why Work for U-Haul?
U-Haul is an equal opportunity employer and is committed to creating a culture of health and wellness. We offer a supportive work environment and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this role.
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