Business Systems Analyst Senior

2 days ago

Scottsdale, Arizona, United States Discount Tire Full time
Overview

At Discount Tire, we foster a culture of excellence and growth, where our employees are valued and empowered to thrive. With over 60 years of history, we're at an exciting juncture in our journey, expanding our presence and seeking talented individuals to join our team.

Job Summary

The Business Systems Analyst Senior will play a pivotal role in analyzing software requirements, procedures, and problems to automate new or enhance existing software applications/systems. This position requires a strong understanding of software development life cycles, requirement modeling, and process mapping techniques.

Key Responsibilities
  • Collaborate with business partners to understand software needs and define requirements, translating them into technical solutions.
  • Document business requirements and capabilities into Business and Technical Design Documents, use cases, and stories.
  • Lead planning sprints, workshops/design sessions to envision and assess business needs, features, and desired capabilities.
  • Capture, document, and design business, application, and data workflows.
  • Collaborate with Quality Assurance (QA), developers/engineers, and architects to align solutions, identify dependencies, and ensure functional results.
  • Conduct feasibility and impact analysis, identify cross-project, application, or business unit dependencies, and provide solutions to mitigate risk.
  • Mentor Business Systems Analyst I and II.
  • Stay current on the latest industry technologies, trends, and strategies.
  • Assist employees, vendors, or other customers by answering questions related to IT Business Systems Analysis processes, procedures, and services.
Requirements

This position requires a minimum of five years of business analysis experience, including an advanced understanding of software development life cycles, requirement modeling, and process mapping techniques. Strong knowledge of ServiceNow software - ITSM, Asset Management, HR Onboarding (a plus) is necessary. Experience as a scrum master, daily triage, and 1st response, and dealing with weekly agile responsibilities is also required.

Knowledge of change methodologies and CAB meetings, maintaining documentation on projects, and experience preparing and/or executing business and technical requirements, specifications, user manuals, test plans, test scripts, and test cases is necessary. Advanced level computer experience, including skills in Microsoft Word, Excel, PowerPoint, Project, and Visio, is required.

This position requires excellent communication, organizational, customer service, and problem-solving skills. Ability to work independently and in a team is vital. Proven ability to work efficiently and accurately under pressure, meet deadlines, and present a professional demeanor is essential. Maintaining confidentiality, treating others with respect, and upholding Company values are key attributes.

In addition, organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements are essential.

Education

This position requires a Bachelor's Degree in Computer Science, Information Technology, or a related field.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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