Customer Service Representative
3 weeks ago
At U-Haul, we're looking for a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional service to our customers, ensuring they have a positive experience with our products and services.
Responsibilities:
- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use U-Scan technology to manage rentals and inventory, ensuring accurate and efficient transactions.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation for our customers.
- Clean and inspect equipment on the lot, maintaining a high level of quality and cleanliness.
- Answer questions and educate customers about our products and services, providing expert knowledge and advice.
- Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
- Install hitches and trailer wiring, ensuring safe and secure connections.
- Fulfill propane and drive a forklift, utilizing your skills and knowledge to complete tasks efficiently.
- Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest products and services.
Requirements:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields. The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 pounds assisted or unassisted.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We continually strive to create a healthy work environment for our team, and we're committed to providing opportunities for advancement and career growth.
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