Customer Service Representative
1 day ago
Domino's Pizza LLC is a family-owned franchise based in Charlotte, NC, with a strong presence in the Charlotte and Raleigh markets. Our core values are the Golden Rule, Teamwork, and Enthusiasm, which drive our commitment to delivering exceptional customer experiences.
Job SummaryWe are seeking a Customer Service Representative to join our team of pizza enthusiasts. As the voice of our company, you will take phone orders, answer customer questions, and ensure every customer has a positive experience.
Key Responsibilities- Taking phone orders with accuracy and efficiency
- Providing excellent customer service with a smile (even over the phone)
- Answering customer questions about our menu, promotions, and delivery services
- Addressing and resolving customer concerns with patience and understanding
- Working as part of a team to ensure smooth operations and happy customers
- A positive attitude and passion for providing outstanding customer service
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong problem-solving skills and a knack for finding solutions
- Basic computer skills and familiarity with point-of-sale systems
- A love for pizza is a definite plus
- Competitive pay and benefits
- Flexible scheduling
- Opportunity to grow and advance within the company
- Fun and friendly work environment
- Delicious discounts on pizza
- Opportunity for growth
- Health Insurance for eligible employees
- Paid Time Off for eligible employees
- 401k for eligible employees
- 50% off entire menu
- Referral Bonus
- Career Development
- Flexible Schedules
- $10-$12 an hour
- Must be at least 16 years of age
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