Treatment Specialist

5 days ago


Irvine, California, United States OrangeTwist Full time
About the Role

As a Treatment Specialist at OrangeTwist, you will play a crucial role in driving revenue and meeting sales targets. This position involves strategic planning, team development, and ensuring a high level of customer satisfaction.

Key Responsibilities
  • Lead and Motivate the Team: Partner with the Center Director and sales team to drive revenue and meet sales targets.
  • Develop and Implement Sales Strategies: Create and execute effective sales plans to maximize revenue.
  • Market Analysis and Competitor Intelligence: Analyze market trends and competitor activities to identify business opportunities.
  • Team Development and Performance Monitoring: Work with the team to develop and execute action plans, monitor and evaluate sales performance, and track key performance indicators (KPIs).
  • Customer Satisfaction and Relationship Building: Build and maintain strong relationships with clients, ensure a high level of customer satisfaction, and oversee the center sales process from lead generation to closing deals.
  • Collaboration and Communication: Collaborate with other departments, such as marketing and operations, to streamline processes and improve efficiency, and represent the company in a positive and professional manner.
Requirements
  • Education and Experience: High school diploma or equivalent, minimum 2 years of experience in a sales role, and a minimum of 1 year of experience in a spa, wellness, or beauty environment.
  • Leadership and Supervisory Experience: Experience in lead/supervisor/leadership roles is preferred.
Perks and Benefits
  • Competitive Compensation and Incentives: Competitive salary, incentive plan, and generous paid time off, sick time, and paid holidays.
  • Comprehensive Benefits Package: Comprehensive benefits package including medical, dental, and vision insurance, 401k employee contributions, FSA, HSA, and dependent care options.
  • Professional Development and Growth Opportunities: Continuing education with our own University, employee referral bonus program, employee resource groups, and professional development opportunities.


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