Sales Lead

1 week ago


Virginia Beach, Virginia, United States Chico's FAS Full time
About the Role

We are seeking a highly motivated and experienced Sales Lead to join our team at Chico's FAS. As a Sales Lead, you will play a key role in promoting a customer-focused sales culture and driving sales growth.

Key Responsibilities
  • Drive for Results
    • Establish clear expectations and hold team members accountable for achieving sales and performance standards.
    • Supervise sales, inventory receipt, and cash handling activities.
    • Develop and implement strategies to meet sales and productivity goals.
  • Build High Performing Teams
    • Motivate and inspire team members to achieve sales and service excellence.
    • Communicate effectively with team members and store management to drive positive change.
    • Develop and implement training programs to enhance sales and service skills.
  • Customer Experience
    • Model and promote exceptional customer service standards.
    • Develop and implement strategies to build customer loyalty and retention.
    • Ensure prompt resolution of customer concerns and complaints.
  • Talent
    • Support and implement training programs to enhance sales and service skills.
    • Develop and implement strategies to drive associate engagement and retention.
    • Ensure compliance with employment practices and policies.
Requirements
  • High school diploma or equivalent.
  • 1+ year retail or sales management experience.
  • Excellent communication, verbal, and written skills.
  • Excellent customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Knowledge of administrative aspects of store operations.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
Physical Requirements
  • Constant walking/standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

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