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Technical Support Specialist

3 weeks ago

Philadelphia, Pennsylvania, United States University of Pennsylvania Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at the University of Pennsylvania. As a key member of our IT department, you will provide top-notch technical support and services to staff members across the university.

About the Role

The successful candidate will have excellent problem-solving skills, be proficient in troubleshooting hardware and software issues, and possess strong communication skills to interact with users of varying technical expertise. You will work closely with colleagues to resolve technical problems, provide training and documentation, and stay up-to-date with the latest technology trends.

This is an excellent opportunity for someone who is passionate about providing exceptional customer service and enjoys working in a dynamic, fast-paced environment. If you are looking for a challenging role that allows you to make a real impact, we encourage you to apply.