Technical IT Support Specialist

5 days ago


Philadelphia, Pennsylvania, United States Highlight Health Full time

We are seeking a highly skilled Cybersecurity Systems Administrator to join our team at Highlight Health.

Job Overview

The ideal candidate will have at least 3 years of experience in IT support or related services, with relevant cybersecurity certifications such as OSCP, CEH, or GPEN. The successful applicant will be responsible for installing and configuring company hardware and software applications, ensuring system security, providing technical support to employees, and maintaining computer systems.

Key Responsibilities
  • Install and configure company hardware and software applications, including operating systems, productivity software, and antivirus programs.
  • Ensure system security by implementing security measures, such as firewalls, antivirus programs, and intrusion detection systems, to protect computer and sensitive data from security breaches.
  • Provide technical support to the company's employees, including troubleshooting and resolving hardware, software, and networking issues.
  • Maintain and upgrade computer systems, including hardware and software upgrades, system patches, and security updates.
  • Monitor and manage networks, including configuring routers, switches, and other network devices, troubleshooting network connectivity issues, and implementing network security measures.
Requirements
  • At least 3 years of experience in IT support or related services.
  • Relevant cybersecurity certifications, such as OSCP, CEH, or GPEN.
  • Associate or bachelor's degree preferred.
Benefits
  • A competitive salary of $90,000+ based on experience, skills, training, certifications, and education.
  • A comprehensive benefits package, including health insurance, 401(k) matching, sick time, paid time-off, and training opportunities.


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