Restaurant Operations Manager

2 weeks ago


Days Creek, Oregon, United States SilverLinx Full time

Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at SilverLinx. As a key member of our management team, you will be responsible for ensuring the highest level of service quality and operational efficiency in our restaurant.

Key Responsibilities:

  • Service Process Management: Develop and implement service standards to ensure exceptional guest experiences.
  • Team Leadership: Lead and motivate a team of servers, bartenders, and kitchen staff to achieve high levels of service quality and efficiency.
  • Budget Planning: Create and manage budgets for the restaurant department to ensure cost control and profitability.
  • Training and Development: Conduct regular training sessions for employees to improve service skills and knowledge.
  • Shift Planning and Vacation Planning: Coordinate staff schedules and vacation time to ensure adequate coverage and minimize disruptions.
  • Complaint Handling: Respond promptly and professionally to guest complaints and concerns.

Requirements:

  • Education: Completed training in restaurant or hotel management.
  • Experience: Proven experience in à la carte restaurant operations, with a strong focus on service quality and guest satisfaction.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Language: Very good German and English skills.

What We Offer:

  • Work-Life Balance: Possibility of a 4-day work week and regulated work schedule.
  • Professional Development: Intensive and professional training to enhance your skills and knowledge.
  • Benefits: Above-average vacation entitlement, free staff meals and drinks, and discounted hotel stays.

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