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Restaurant Operations Manager

2 months ago

Battle Creek, Michigan, United States Fazoli's Full time
Job Summary

The Assistant General Manager plays a pivotal role in the successful operation, growth, and prosperity of an assigned Fazoli's Restaurant. This individual is responsible for executing the company's People.Sales.Profit strategy, ensuring the restaurant meets operational standards, team performance, and financial goals.

Key ResponsibilitiesPeople:
  • Assists the General Manager in developing the restaurant team's succession and bench strength, utilizing the company's internal development processes, performance management, and other internal systems.
  • Participates in community affairs that build brand awareness and reflect favorably on the company as a corporate neighbor and citizen.
Sales:
  • Works directly with the General Manager to build professional business relationships and partnerships within the community, parlaying these relationships into mutually beneficial business opportunities.
  • Participates in community events that build brand awareness and reflect favorably on the company as a corporate neighbor and citizen.
Profit:
  • Assists the General Manager with all aspects of the business, maximizing restaurant profitability by maintaining, utilizing, and enforcing effective management practices, policies, controls, tools, and systems.
  • Ensures a safe, secure work environment for guests, team members, and investors alike.
Attributes of Success
  • Ability to communicate and recruit effectively, both verbally and in writing, to an array of diverse internal and external clients.
  • Ability to listen effectively, process information quickly and accurately, and transfer knowledge in a variety of settings.
  • Self-driven with the ability to work independently and alongside the General Manager to implement ideas to combat risks and enhance opportunities.
  • Possesses an entrepreneurial spirit, competitive nature, and contagious enthusiasm that drive team performance to achieve desired results.
Qualifications
  • High school diploma or G.E.D. equivalent.
  • Minimum age: 18 years old and must possess a valid driver's license.
  • Minimum of 1 year of previous Assistant General Manager experience required. Fast casual/quick service experience preferred but not required.
  • Must successfully complete all required Fazoli's training and certifications, including SERV Safe.
  • Must be available to work all hours of restaurant operations, including 11-8:00 p.m. and any other meal period when the GM is off.