Technical Support Technician

3 days ago


Frederick, Maryland, United States Volgun LLC Full time
Job Summary: Technical Support Technician is responsible for delivering exceptional technical support services to customers at Volgun LLC. This role requires strong technical knowledge, excellent communication skills, and the ability to troubleshoot complex technical issues.

Main Responsibilities:
  • Provide technical support via phone, email, and in-person.
  • Troubleshoot and repair technical issues with mobile devices, laptops, and desktops.
  • Install and configure software and hardware components.
  • Conduct regular maintenance tasks to ensure optimal system performance.

Requirements:
  • Bachelor's degree in Computer Science or related field.
  • Minimum 2 years' experience in technical support or related field.
  • Knowledge of operating systems, networking protocols, and software applications.

Salary: $50,000 - $70,000 per year.

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