Technical Support Specialist
3 days ago
Link Solutions, Inc. is a leading provider of Information Technology services to government clients in support of critical mission needs. Our comprehensive range of services includes Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility solutions.
Estimated Salary$80,000 - $110,000 per year, depending on experience.
Job DescriptionThe Help Desk Support Analyst will be responsible for providing technical assistance and support to end-users, troubleshooting computer hardware and software issues, and ensuring the smooth operation of desktop computers supporting the PM SMD's operations.
- Installs, sets up or relocates, configures, troubleshoots, and supports PC/server hardware and software.
- Manages and coordinates various Information Systems projects, such as new system installations for a department.
- Serves as senior lead providing oversight to junior staff.
To be successful in this role, you will need:
- A US Citizen with an Active DoD Security Clearance.
- IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140.
- 5-7 years of experience within a Help/Service Desk environment.
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