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Healthcare Administrative Assistant
2 months ago
Ansible Government Solutions, LLC is actively seeking qualified Medical Support Assistants (MSA) to provide essential support within a healthcare environment. The role involves a variety of administrative tasks aimed at enhancing patient care and operational efficiency.
Key Responsibilities- Manage patient scheduling, including appointment bookings, cancellations, and follow-ups, while ensuring accurate documentation of no-show instances.
- Deliver reception services in the Release of Information (ROI) departments across various healthcare facilities.
- Handle insurance documentation, ensuring the protection of sensitive information and compliance with required processes.
- Digitally archive medical records and documents into an Electronic Medical Record (EMR) system to facilitate Health Information Management (HIM) functions.
- Conduct phone communications, both inbound and outbound, to assist patients and coordinate services.
- Evaluate travel reimbursement requests and reconcile claims using electronic systems.
- Assess ambulance claims for eligibility and facilitate payment processes.
- Coordinate transportation arrangements for eligible patients in collaboration with clinical teams.
- Must be a citizen or resident of the United States.
- Proficient in English, with strong verbal and written communication skills.
- Skilled in utilizing computer applications, including spreadsheets and word processing, with a typing speed of 40-50 words per minute with minimal errors.
- Comfortable with extensive phone and computer use, often concurrently.
- Familiarity with medical and hospital terminology is preferred.
- Possess the technical skills necessary to meet governmental requirements, with training provided on appointment management and relevant policies.
- Experience or education qualifications include:
- A minimum of six months in clerical, office, customer service, or administrative roles, or one year of higher education beyond high school.
- Combination of education and experience may also qualify candidates for entry-level positions.
- Must successfully pass a required security clearance background check.
Candidates must be capable of:
- Performing various physical activities, including sitting, standing, walking, lifting, squatting, bending, twisting, and reaching.
- Lifting weights up to 50 lbs from floor to waist level.
- Carrying up to 40 lbs over reasonable distances.
- Exerting force to push or pull with up to 30 lbs.
Ansible Government Solutions is an equal opportunity employer, committed to diversity and inclusion in the workplace.