Lead Store Associate Full-Time

15 hours ago


Jacksonville, Florida, United States DSW Full time
Job Summary

The Lead Store Associate plays a pivotal role in driving sales and results at DSW. This position requires a strong understanding of company values and the ability to partner with management to achieve store priorities.

Key Responsibilities
  • Maintain a positive in-store experience by modeling behaviors that align with company values and redirecting associate behaviors to achieve store goals.
  • Ensure customers have a positive experience by maintaining DSW store standards and completing daily open/close tasks.
  • Responsible for all activities related to the cashwrap, including promoting the DSW loyalty program and ensuring all associates are providing its benefits to every customer.
  • Meet metric-based goals by reviewing, understanding, and clearly communicating daily/weekly/monthly goals.
  • Review daily communication, plan and assign tasks, and follow through with required actions.
Inventory Management

The Lead Store Associate is responsible for maintaining sales floor and stockroom, enabling the flow of merchandise to ensure an appealing experience for consumers. This includes participating in the planning and execution of all inventory management related activities, such as freight receipt, placement, markdown, and MOOS.

Human Resources

This role requires close collaboration with the store leadership team to understand and follow policy and procedure. The Lead Store Associate will support the team by training, coaching, and providing feedback to others, as well as providing feedback to the Store Manager on associate performance and communicating associate relations issues.

Requirements
  • Minimum 2 years retail experience
  • Minimum high school graduate or equivalent
  • Availability to work a flexible schedule, including nights, weekends, and holidays
  • Good verbal and written communication skills
  • Professionalism


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