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Patient Access Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Lubbock Heart & Surgical Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our hospital's admitting process.
Key Responsibilities- Know and adhere to hospital policies and procedures.
- Greet patients and visitors, respond to their needs, and maintain a clean and welcoming lobby area.
- Obtain and verify patient information, including insurance forms and identification.
- Collect deposits and process payments for pre-operative patients.
- Assemble patient charts and enter accurate and complete information into our computer system.
- Coordinate the work schedule of part-time Patient Representatives and provide technical oversight of their activities.
- Receive and direct incoming calls in a professional and timely manner.
- Seek opportunities for professional growth and development, and promote a positive and supportive work environment.
- High school diploma or equivalent required.
- Minimum of two years' experience in secretarial work, admitting, or insurance.
Lubbock Heart & Surgical Hospital is a leading provider of cardiac, orthopedic, nephrology, urology, and general medical care. Our hospital features a 24-hour Emergency Department, 11-day surgery rooms, 58 acute care beds, and 16 cardiac critical care rooms. We pride ourselves on delivering exceptional patient care and fostering a family-style atmosphere that includes patients, families, physicians, and employees.
