Penske Fleet Coordinator

1 week ago

Cranbury, New Jersey, United States Penske Full time
About the Job

Penske is a leading provider of transportation and logistics services, committed to delivering exceptional customer experiences.

Job Summary

We are seeking a highly skilled Fleet Coordinator to join our team at our Cranbury, NJ facility. As a key member of our operations team, you will play a crucial role in ensuring the efficient scheduling and coordination of maintenance requests for our customers' rental units.

Key Responsibilities
  • Develop Daily Workforce Plans: You will be responsible for creating daily and weekly workforce plans that take into account customer needs, estimated unscheduled repairs, available parts, technician skill sets, and work hours to maximize customer service and productivity.
  • Communicate with Customers: You will need to communicate with customers as needed for maintenance updates, including changes to schedule or work, billing concerns, or to resolve service issues.
  • Ensure Customer Satisfaction: You will be responsible for ensuring that all Penske Rental units are maintained and prepared for customers, and that parts are available for scheduled work.
Requirements
  • Customer Service Experience: 2 years of customer service experience required
  • Mechanical Experience: At least 1 year of hands-on mechanical experience required
  • Supervisory Experience: 2 years of supervisory experience preferred
Compensation and Benefits

We offer a competitive salary of $55,000 - $65,000 per year, based on experience, plus benefits including health insurance, 401(k) matching, and paid time off.

Why Join Us?

At Penske, we value our employees and provide opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.

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