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Department Head

2 months ago

Atlanta, Georgia, United States Bned Full time

**Job Summary**

Barnes & Noble College is seeking a highly skilled Department Head to join our team. As a Department Head, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our products are properly merchandised and maintained.

**Key Responsibilities:**

* Assist in the daily operation of the store in partnership with the Store Manager and management team.

* Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.

* Utilize analytical skills and knowledge of the campus to best manage the day-to-day operations and make decisions.

* Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects.

* Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.

* Maintain an appealing sales floor, including tagging, shelving, arranging, cleaning, and organizing product or space within the store.

* Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

**Requirements:**

* 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.

* High school diploma/GED required.

* Outstanding customer service skills to match customers to products that meet their needs.

* Basic reading, writing, and accounting skills required.

* Excellent customer service and communication skills needed.

* Strong interpersonal, communication, and problem-solving skills.

* Ability to work a flexible schedule including evenings, weekends, and holidays.

**COVID-19 Considerations:**

Our stores comply with all applicable federal, state, and local requirements and/or recommendations regarding social distancing and sanitizing.

**Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.**