Head of Engineering

4 weeks ago

Atlanta, Georgia, United States Authentica Solutions LLC Full time
About Authentica Solutions

Authentica Solutions is a leading EdTech organization that aims to revolutionize the education sector by providing innovative solutions that empower educators, students, and institutions. We are dedicated to enriching the educational landscape by providing cutting-edge solutions to K-12 institutions, Higher Education, MOE/DOEs (Ministries of Education/Departments of Education), EdTech Software Providers, and Strategic Partners. Our commitment to education goes beyond the conventional. We thrive on the opportunity to tackle intricate data issues and transform them into actionable insights that empower educators, administrators, and students alike. Our passion for data solutions knows no bounds as we work hand-in-hand with educational institutions and partners to create a brighter future through informed decision-making, innovation, and technological advancement.

Job Summary

The Head of Engineering will lead and manage a dedicated engineering team responsible for the support, maintenance, and product updates of a client-owned solution, with a focus on monthly implementations and rollouts. This role will report to and work closely with the EVP of Product, who also serves as the General Manager for the client relationship, ensuring alignment of engineering efforts with the broader product and business strategy.

Key Responsibilities
  • Technical Leadership and Architecture: Oversee and provide strategic direction for all technical aspects, ensuring high-quality support, maintenance, and enhancements of the product using the .NET framework. Guide the technical vision and strategy for a scalable, secure, and compliant platform. Collaborate with senior engineers to define, design, and evolve the platform architecture, particularly in cloud infrastructure (Azure), databases, and possible data lakes as the platform and product grows. Mentor the engineering team in adhering to best practices, coding standards, and technical standards.
  • Team and Engineering Management: Build, mentor, and lead a diverse engineering team, fostering a high-performance culture. Manage and coordinate the activities of developers, tester and technical staff to ensure smooth execution of monthly rollouts and implementations. Drive professional development and maintain high team morale, ensuring alignment with project timelines, task assignments, and deliverables.
  • Product Roadmap and Release Planning: Collaborate with the Product team (EVP, Technical Business Analyst) to define the product roadmap and release schedule. Work closely with cross-functional teams to develop technical approaches, estimate level of effort, and deliver timely, high-quality product updates.
  • Hands-on Engineering and Coding: Lead by example with hands-on development and architecture design. Contribute to coding in languages like .NET, C#, Python, and Typescript. Engage in code reviews, pair programming, and drive sprint-based development processes to ensure the team delivers secure and scalable solutions.
  • Security and Compliance: Ensure the platform adheres to strict security protocols and regulatory compliance standards. Implement and enforce best practices across the technology stack, especially in cloud environments (Azure) and data management, to ensure a secure, reliable platform.
  • Operational Excellence and Risk Management: Drive continuous improvement in engineering processes and practices, including deployment, monitoring, maintenance, and incident response. Proactively manage risks, troubleshoot complex technical issues, and improve system efficiency while reducing downtime.
  • Quality Assurance and Product Maintenance: Oversee the delivery of product updates, bug fixes, and enhancements on a monthly release cycle. Implement quality control processes, including automated testing, to ensure that updates meet required standards before deployment, minimizing risks in rollouts.
  • Cloud and Database Expertise: Leverage deep expertise in Azure cloud technologies and relational databases to ensure the platform is secure, scalable, and aligned with industry best practices.
  • Collaboration and Stakeholder Management: Act as the primary point of contact between the EVP-Product/GM and internal teams, ensuring effective communication of requirements, expectations, and progress. Align with client teams on product updates, feature releases, and address any support issues efficiently.
  • Trends and Innovation: Stay updated with industry standards and technological advancements to continually drive innovation, improve engineering output, and enhance platform resilience.
  • Budget and Resource Management: Manage external resources or vendors as necessary, ensuring seamless integration and optimal project execution.

Authentica Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide a workplace free from discrimination and harassment, and where employees and contractors are treated with respect and dignity. Our employment decisions are based on business needs, job requirements, and individual qualifications.

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