Veterinary Front Desk Coordinator
2 weeks ago
We are seeking a dedicated and customer-focused Veterinary Receptionist to provide excellent customer service and ensure the smooth operation of our clinic.
Key Responsibilities:- Greeting Clients: Warmly welcome clients and their pets as they enter the clinic, creating a friendly and professional atmosphere.
- Answering Phone Calls and Emails: Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information.
- Scheduling Appointments: Efficiently schedule and reschedule appointments using practice management software, accurately inputting patient information.
- Checking Clients In and Out: Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns.
- Scanning of Medical Documents: Maintain organized digital records by scanning and cataloging important medical documents and records.
- Cleaning and Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience.
- Previous Experience: Previous experience in a customer service or receptionist role is preferred.
- Software Familiarity: Familiarity with Avimark or similar veterinary practice management software is a plus.
- Experience in Veterinary Field: Must have 1 year of experience working in the veterinary field.
- Communication and Interpersonal Skills: Strong communication and interpersonal skills.
- Organizational Abilities: Exceptional organizational abilities and attention to detail.
- Love for Animals: A genuine love for animals and a commitment to providing excellent care.
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Veterinary Front Desk Coordinator
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Veterinary Front Desk Coordinator
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Elmont, New York, United States Quality Veterinary Care Full timeJob OverviewAt Quality Veterinary Care, we're seeking a skilled Veterinary Receptionist to join our team.Responsibilities:* Maintain a clean and welcoming reception area, ensuring a positive experience for clients and patients* Greet and welcome clients, answer questions, and triage concerns in a compassionate and discreet manner* Schedule appointments...
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