Customer Service Specialist

4 weeks ago


Silver Spring, Maryland, United States Clark Creative Solutions LLC Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has strong communication skills.

  • Responsibilities:
  • Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues
  • Maintain a high level of professionalism and empathy while interacting with customers
  • Have at least 2 years' professional experience in Customer Service/Call Center environment

Key Skills:

  • Excellent verbal and written communication skills
  • Ability to analyze customer situations and provide effective solutions
  • Strong data entry skills with attention to detail
  • Familiarity with medical terminology and medical office procedures is a plus

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: Silver Spring, MD

This is a Full-time in person position Monday through Friday from 8:30 - 5:00 PM EST except for Federal holidays.

Clark Creative Solutions LLC is committed to providing a positive and supportive work environment for our employees.



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