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Patient Services Specialist

2 months ago


Richmond, Virginia, United States Virginia Commonwealth University Health Full time
Position Overview

The Patient Access Representative plays a crucial role in delivering exceptional customer service to patients across various demographics, including their families and visitors. This position is essential in ensuring a smooth and efficient access process for all individuals seeking care.

Key Responsibilities
  • Provide high-quality assistance to patients and their families, addressing inquiries and concerns with professionalism.
  • Collaborate with medical staff and clinicians to facilitate seamless patient access to services.
  • Ensure accurate collection and documentation of patient information to support clinical operations.
Qualifications

Ideal candidates will possess strong communication skills and a commitment to delivering outstanding service in a healthcare environment. A background in patient relations or a similar field is advantageous.

Join Our Team

At Virginia Commonwealth University Health, we are dedicated to providing a supportive and dynamic work environment where you can thrive and make a difference in the lives of our patients.