Senior Director of Operations

4 days ago


Miami, United States HMSHost Full time
Job Description

Job Title: Senior Director of Operations

Job Summary:

HMSHost is seeking a highly experienced Senior Director of Operations to lead our restaurant operations team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer experiences across our restaurant portfolio.

Key Responsibilities:

  • Operations Management: Develop and implement strategies to drive business growth, improve operational efficiency, and enhance customer experiences.
  • Team Leadership: Lead and manage a team of restaurant operations managers, providing guidance, coaching, and development opportunities to ensure their success.
  • Financial Management: Analyze financial performance, identify areas for improvement, and develop plans to drive revenue growth and profitability.
  • Customer Experience: Ensure that all restaurants meet HMSHost's high standards for customer service, quality, and cleanliness.
  • Compliance: Ensure that all restaurants comply with HMSHost's policies, procedures, and regulatory requirements.

Requirements:

  • Education: Bachelor's degree in Hospitality Management or related field.
  • Experience: Minimum 10 years of experience in restaurant operations, with a proven track record of success in leading high-performing teams and driving business growth.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze financial data and develop business plans, and a passion for delivering exceptional customer experiences.

What We Offer:

  • Competitive Salary: HMSHost offers a competitive salary and benefits package.
  • Opportunities for Growth: HMSHost is a growing company with opportunities for career advancement.
  • Collaborative Culture: HMSHost has a collaborative and supportive culture that values teamwork and employee development.

How to Apply:

If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to [insert contact information].


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